Thanks for using Docswave service
Software in Life Co., Ltd. (hereinafter referred to as the ‘Company’) prioritizes to protect your information safely. The company complies with all relevant laws such as 『Personal Information Protection Act』 and 『 Act for Location Information Protection and Use』 in relation to the use of Docswave services and does its best to protect the personal information of customers who use the company's services (hereinafter referred to as 'users'). Through the disclosure of the personal information processing policy, the company informs you of the purpose and method of using the user's personal information and what measures are being taken to protect personal information.
Article 1. Purpose of processing personal information
The company processes personal information for the following purposes.
1. Free trial service provision and customer management
2. Personal information will be processed for customer management purposes following conversion to Premium service.
3. Provision of AI-powered features and Automated Resource Configuration
- To provide AI-powered analysis and document summary features using the Gemini AI (Generative Language API).
- To automate the activation of necessary APIs and the generation of restricted API Keys within the user's selected Google Cloud Project to ensure a seamless and secure setup experience.
- To utilize the user's own Google Cloud quota for a cost-effective AI experience without additional charges to the user.
Article 2. Personal information processing and retention period
1. The company processes and retains personal information within the period of retention and use in accordance with laws or consented by the information subject.
2. Records on display and advertisement: 6 months
3. Records on contract and subscription withdrawal: 5 years
4. Records related to payment and supply of goods: 5 years
5. Record related to consumer complaints and dispute resolution: 3 years
Article 3. Items of personal information to be collected
The company collects the following items to provide customer consultation and manage AI feature integration.
Purpose of collection and use
Personal information items
Organization creation and management
Company Name, Organization ID, Default Language, Country, Time Zone, Phone Number
Premium services or paid services
Business registration number, payment information (card company, card number, etc.)
AI Feature Integration (cloud-platform scope)
Google Cloud Project ID, Project List, API Activation Status, and Automatically Generated Restricted API Key for Generative Language API.
Google API Services User Data Policy Compliance
Our app’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Limited Use of 'cloud-platform' scope: We strictly limit the use of this scope to identifying the user's project, enabling the Generative Language API, and creating a restricted API Key. We do not access, store, or modify any other cloud resources such as Virtual Machines, Databases, or Storage buckets. Furthermore, we do not use your Google user data for ad-serving or any marketing purposes, and we do not allow human review of this data unless strictly necessary for security or support.
Article 4. Entrustment of personal information
The company entrusts the following personal information processing tasks for smooth processing.
- Nice Payments: Payment for service usage (Direct debit payment method)
- Zendesk: Managing and responding to customer inquiries
When concluding a consignment contract, the company clearly states the responsibilities and supervises the trustee for safe handling of personal information in accordance with Article 26 of the Personal Information Protection Act.
Article 5. Destruction of personal information
1. The company destroys the personal information without delay when the information becomes unnecessary or the retention period expires.
2. Destruction procedure: Information for which the reason for destruction occurred is selected and destroyed with the approval of the person in charge.
3. Destruction method: Electronic files are destroyed so that they cannot be reproduced, and paper documents are crushed or incinerated.
Article 6. Measures to protect personal information and ensure stability
1. Data is transmitted through SSL and stored securely with encryption.
2. The company designates a protection officer and implements internal management plans.
3. Security for AI Integration:
- The 'cloud-platform' scope is used solely for the administrative tasks required for initial AI setup.
- All automatically generated API Keys are strictly restricted to the 'Generative Language API' only to ensure maximum security.
Article 7. Person in charge of protection of personal information
The company designates a person in charge to handle complaints and damage relief.
Responsible officer for Personal Information Protection
- Name : Kim Dong Hyun
- Position : Docswave Unit Leader
- Contact : +82) 1522-8752
- Email : support@softwareinlife.com
Article 8. Request for access to personal information
Information subjects may file a request to view personal information in accordance with Article 35 of the Personal Information Protection Act.
Department for personal information access request
- Department Name : Business Department
- Contact : +82) 1522-8752
- Email : support@softwareinlife.com
Article 9. Remedies against Infringement of Rights
Information subjects may apply for dispute resolution or consultation to the following organizations.
- Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office: 1301 (www.spo.go.kr)
- National Police Agency: 182 (ecrm.cyber.go.kr)
A person whose rights have been infringed due to a disposition or omission by the head of a public institution may file an administrative appeal (Central Administrative Judgment Committee: 110, www.simpan.go.kr).
Article 10. Change in Privacy Policy
1. This Privacy Policy will be in force from March 11, 2026.
2. Significant changes will be notified 30 days prior via email or in-service notices.